Complaints

Unified Academy wishes to communicate effectively with our parents, students and wider community. However, we accept that we can on occasion make mistakes or fail to communicate as well as we would wish.

We are committed to dealing with complaints promptly, fairly and carefully. We encourage parents, carers and other members of the school community to raise (on an informal basis) any concerns they have at the earliest opportunity. In most instances, this will involve speaking directly with the member of staff concerned, who will try to resolve the issue as quickly as possible.

You can get in touch with us in the following ways:

  • By letter – Unified Academy, Chart Lane South, Dorking, Surrey, RH5 4DB
  • By email – info@unifiedacademy.org
  • By telephone  – 01737 215488
  • Or in person, after making an appointment

When you get in touch, please remember that we need to know what has happened, when it took place, who was involved and what you would like us to do to resolve the issue.

If you remain dissatisfied, the school has a formal Complaints Policy which sets out a structure under which your complaint can be heard.  You can access the policy by clicking the link below; alternatively a hard copy can be obtained from the school office.

Complaints Policy

In the first instance all complaints should be brought to the attention of the Principal, Annabelle Thomas Tel: 01737 215 488 or email AThomas@unifiedacademy.org  

 

My son joined Unified Academy in September 2020 and it is the best educational setting for him.  As a parent, I was apprehensive about my son attending a new place, but the experience for him has been fantastic. Having had a tough time in previous schools, his attitude to attending school has been difficult. Unified Academy has changed his attitude towards school and that is thanks to the positivity of all the staff.  My son finally feels accepted and that is a great weight off my shoulders!

Latest News

Queen Elizabeth II

Following the sad news of the passing of Her Majesty The Queen, we offer our sincere condolences as an organisation and express our gratitude for the exceptional and tireless service she gave to our country and beyond for seventy years …

Read more

Our School Values

We have worked collaboratively across the whole school community to create our new school values. Curious Respectful Compassionate Inspired Empowered These values will be embedded into our curriculum and our social and enrichment time as we strive as a school …

Read more

Examination Results Summer 2022

Unified Academy is celebrating the fantastic achievements of our year 11 students. 13 of our year 11 students sat GCSE examinations in subjects including; English Language, Mathematics, Biology, Art and Design, Physical Education, Food Preparation and Nutrition and Design and …

Read more

Sports Day!!

Our sports day was held on Friday 15th July 2022 and it was a great success. It was great to see students from all year groups participating in various sports throughout the day. They displayed determination, perseverance and an exceptional …

Read more